FAQ

Frequently Asked Questions

Traxx are in standard AU sizing – check out the size guide for exact measurement . Our sizing is measured on the top comfort layer,not on the extra wide load of the bottom layer that hits the road.

Too right ! Once you’ve tried Fat Traxx, you’ll never go back to your old skinny plastic numbers. Traxx are designed for maximum comfort and sole coverage. The more you wear them, the more they shape to your foot while maintaining a solid cushy support through the 4 density layers. And that lined inner strap? No blisters here mate! We've thought of everything.

We haven’t seen it yet, but if you punish your Traxx so hard you have a blow out within the first month – we’ll send you out another pair for free*. See our returns and exchange policy for the nitty gritty. From there on in, if you’ve given your Traxx fair use (check out what we mean by fair in our returns policy) and they aren’t up to scratch and they’re less than 6 month old  - we’ll pay the postage so you can send them back to us – we’ll check them out and if we’ve missed the mark on quality – we’ll refund your original purchase price.

It’d be un-Australian not to. At least sometimes. Spray them with a hose or give them a gentle tub with some detergent, water and a sponge but don’t go silly – those harsh chemicals like bleach aren’t good for the environment and aren’t good for your Fat Traxx.